START A RETURN HERE

 

At JUNE, we believe it's our responsibility to be thoughtful stewards of the things we own, reduce unnecessary waste, and encourage mindful purchasing. We want every item you bring into your home to be both beautiful and practical for years to come.

If you have any questions before placing an order, we'd love to help. Our Customer Care team is highly knowledgeable about our collections and is always happy to provide additional information, measurements, or recommendations to help you shop with confidence.

Please review our return policy below, and don't hesitate to contact us at care@junehomesupply.com if you have any questions. 

 

Return Eligibility

Regular-priced items may be returned within 14 days of delivery for a refund to the original method of payment, less any applicable restocking fee.

To be eligible for a return, items must:

• Be unused and in new, resellable condition.
• Include all original tags and packaging.
• Not have been washed, installed, or used.
• Not have been used in photoshoots or styling projects.

Refunds are processed within 3 business days of your return being received and approved. Depending on your financial institution, funds may take 1 to 7 business days to appear on your statement.

Original shipping charges are non-refundable.

 

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

• All sale items
• All seasonal and holiday items
• All international orders

 

Returns Within Canada

If you purchased Checkout+

Visit our customer portal HERE to begin your return.

You'll need your order number and the email address used to place your order. Once your return is approved, you'll receive a prepaid return shipping label along with further instructions.

If you did not purchase Checkout+

Visit our customer portal HERE to request your return.

Once approved, we'll provide you with a return shipping label. The cost of which will be the responsibility of the customer. 

Please package your items carefully so they cannot move during transit. Returns that arrive damaged due to insufficient packaging may not be eligible for a refund.

Please drop off your return within 7 business days of receiving your return label, as labels may expire after this period.

 

Returns Within the Contiguous United States

If you purchased Checkout+

Visit our customer portal HERE to begin your return.

You'll receive a prepaid return shipping label once your return has been approved.

If you did not purchase Checkout+

Visit our customer portal HERE to request your return.

Once approved, we'll provide you with a return shipping label. The cost of which will be the responsibility of the customer. 

Please package your items carefully so they cannot move during transit. Returns that arrive damaged due to insufficient packaging may not be eligible for a refund.

Please drop off your return within 7 business days of receiving your return label, as labels may expire after this period.

 

Exchanges

If you purchased Checkout+

Visit our customer portal HERE to initiate your exchange. You'll need your order number and the email address associated with your purchase.

If you did not purchase Checkout+

The same return process outlined above for your location will apply. 

 

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you've received an incorrect item, please visit our customer portal HERE within 48 hours of delivery to let us know. 

To help us resolve the issue as quickly as possible, please be prepared with:

• Photos or a video of the item(s)
• Photos of the packaging
• A photo of the shipping label
• Photos of the shipping box

Our team will review everything promptly and take care of the rest.

 

Lost or Delayed Shipments & Address Errors

While we work closely with our shipping partners, we cannot be held responsible for delays, damage, loss, or additional charges incurred during transit by UPS, FedEx, or Canada Post. 

Customers are responsible for ensuring that the shipping address provided at checkout is complete and accurate. 

Orders returned to us due to an incomplete or incorrect shipping address, or because they were not collected within the carrier's holding period, will be the responsibility of the customer for any additional shipping charges required to resend the order.